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Article number: kb-108

Q. The default page still shows up even after I have uploaded my index.html page. A. SOLUTION 1: If your main entry (home) page is already created but is still named default.htm, you must rename it index.htm or index.html. If you already have an index.htm or index.html page, make sure the filename is all lowercase. Filenames are CAsE-seNSiTivE, so the server is looking for index.html or index.htm. If you call it Index.html (or any variation with capitals), it won't be detected by the server as a valid home page. NOTE: You may see that the page is renamed on the server, depending on what software you use to publish or upload. SOLUTION 2: Check to make sure you are publishing to the entire correct URL including the trailing slash. Frequently we find that people using FrontPage or other third-party web publishing software inadvertently upload to root instead of into the public_html directory because they either are trying to publish to an IP or did not use the trailing slash (depending on the software or version of FP used, this may make a difference). If your index.html page is not inside public_html, it will not show up online. This may require specifying a "web site root directory" of /public_html/ with or without the beginning or ending slash (depending, again, on what software you are using to upload).

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